Below are some Frequently Asked Quesions. If you have other questions, please don't hesitate to ask us at info@thetwistedtoucan.com
Ditch your skinny jeans, and put your party pants on! We believe in comfort, swagger, and complete maneuverability so you can conquer anything, anywhere.

Our shirts allow for just enough room and comfort without being loose and baggy, but don't expect trim fit styling or a weak tapered look.

Our clothing is true-to-size and we provide full sizing charts on each product page that we encourage you to reference.

After you order, we immediately begin making your item. Please expect 5-7 business days to complete this process before we ship.

Our EXPRESS shipping option takes 5-7 business days depending on where you live.

The current time from initial order to your doorstep are:

USA: 10-14 business days.

International: 11-14 business days.

You can track your order via the email we send you when your item ships. In few cases it could take a couple of days once processing has been completed before valid tracking could show.
Yes, however only to the US, CAN, UK, and Australia. We look to expand in the near future.
We currently only offer the EXPRESS shipping option.

Because it takes 3-5 days to hand craft each item ordered, we want to minimize the time in takes to ship!

WE WANT YOU HAPPY! If there are any problems we guarantee we can work something out. However, we have some ground rules:

We can only offer refunds or returns for products that were received damaged. We cannot offer refunds for issues of wrong sizing or if the customer changes their mind on the product. We even hook you up with nifty sizing charts on each product page!

We ask that you please provide a picture to info@thetwistedtoucan.com with your order number if there are quality issues and we'd be happy to help. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We accept payments by Paypal, Visa, MasterCard and American Express. We also accept Apple Pay and Amazon Pay. In some cases we'll even accept a rare case of good beer...
Twisted Toucan processes payments using the Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously, all payments are verified by Stripe to prevent fraud.

Please feel free to reach out to us directly at info@thetwistedtoucan.com or via our Contact Page Here